Fluid Topics is an intelligent platform allowing companies to streamline the way they publish and update their technical documentation while improving the customer experience.
Harness the Power of Dynamic Content Delivery
Fluid Topics collects and unifies all your product and technical documentation, no matter the initial source and format, and feeds the relevant content to any digital channel, device, and application, in context with your users’ needs and environment.
Our Content Delivery Platform is designed to integrate with your existing infrastructure and tools to enable dynamic publishing without disrupting the writing process.
Benefits for Documentation Teams
Fast & Seamless Publishing to All Channels At Once
Write or collect your content and publish it immediately to any digital channel. No lengthy formatting needed. No IT resources required. Ensure your documentation is always aligned with your product updates at any touchpoint.
Powerful Integration With All Your Content Sources and Tools
With ready-to-use integrations with authoring tools and CCMS, our solution unifies your product and technical documentation from all formats and eases the publishing process across content sources.
Improved Content Findability and Accessibility
Content, from all of your authoring tools and systems, is automatically processed and centralized to make your product and technical information consistently findable and accessible.
Reliable, Up-to-Date Information at All Times
Publish content automatically as soon as it’s approved and as often as needed. Keep your documentation live on the user side at any time.
Unified User Experience Across All Touchpoints
Give your customers accurate information, right where they are, whether that’s inside a chatbot, on your website, in your support channels, or even in community portals such as Salesforce.
Powerful, Actionable Insights on Content Usage
Track the metrics that really matter to optimize authoring and improve the user experience.
See Why Industry Leaders Love Fluid Topics
We chose to move to Dynamic Content Delivery because we needed to deliver relevant content in a way that would provide value to users and increase our ranking by web search engines. Now when people, Napatech users or customers, are looking for something specific, they end up in the right place right away. And the increase in visibility is incredible.
28%
more sessions on the Documentation Portal in a month
Source: Napatech
How We Change the Game
One Knowledge Hub
Get a central repository of fine-grained information for all of your content. Whether you use Madcap Flare, FrameMaker, Microsoft Word, Oxygen XML Editor, Author-IT, Componize or Ixiasoft, whatever your technical documentation format, your content is processed, enriched, and unified to make it consistently accessible.
Powerful, Intuitive Search
Finding your content has never been easier. Fluid Topics powerful and intuitive search engine ensures that your users find exactly what they need in just milliseconds. Your search results are relevant and contextual, meaning your documentation gets read.
Multichannel Document Delivery
Break free from the limits of PDF and HTML and never lock your content in a single format again. Our open platform serves your content securely and simultaneously to any channel.
Game-Changing Analytics
Enjoy analytics designed for technical documentation. Know what’s popular, what’s not, and what’s missing. Get solid metrics about content consumption and user behavior, and use these insights to drive your documentation effort.
Explore More Fluid Topics Capabilities
Fit All Screens
Responsive design adapts content format to every device
Interactive Tools
Get instant feedback and personalize content on the fly
Enterprise Class
Security best practices built to scale
Learn How Fluid Topics Supercharges Your Entire Organization
Best Practices
5 Myths about Technical
Documentation Publishing
When it comes to technical documentation publishing, many myths abound. Let’s dive into 5 myths and unravel the truth.
Vaisala Case Study
We sat down with Katy Greatrex, Commercial Product Information Manager and Titta Majala Documentation Manager at Vaisala to discuss how the implementation of Fluid Topics changed the game for the content team and beyond.
Features
The 4 Content Metrics That Matter for Your Technical Documentation
We’ve identified four content metrics that are essential to transforming your technical documentation into a true business asset.
