Fluid Topics Resources Videos

Generative AI – Augmented Support Agent

Imagine if your customer service teams had a smart assistant to automatically respond to repetitive, simple support tickets. At Fluid Topics this assistant has a name: Augmented Support Agent — a Generative AI solution for closing customer tickets at lightning speed.

The Fluid Topics Content Delivery Platform gathers your documentation into a centralized knowledge hub. Then, plug our Augmented Support Agent widget into your CRM or Case Management System. It breaks down each question, sifts through content, and uses LLMs to generate clear, relevant answers every time.

Revolutionize your customer support: automate responses securely, slash ticket handling time by 50%, and accelerate agent onboarding with a single solution.

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