Learn about the three semantic search use cases your business must-have for higher user satisfaction and employee productivity.
Discover how search technology has evolved from bag of words and TF-IDF to probabilistic search, neural network frameworks, embeddings, transformers, and more.
Break down the basics of semantic search, similarity search, and keyword search, including when to use each type.
Discover what dynamic delivery is and why it’s important for documentation teams.
Learn about five different types of contextual help and the benefits of these user support tools.
Learn which knowledge management metrics to track to measure the activity, performance, and success of your knowledge documentation.
Ticket deflection improves customer service by leveraging AI to enhance satisfaction, reduce costs, and provide multilingual support.
Learn more about our next-generation search engine, Taruqa and its business applications for technical and product documentation.
We’ve identified four content metrics that are essential to transforming your technical documentation into a true business asset.
