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What Does a Technical Writer Do?

Learn about the role of technical writers and how they save companies time and money thanks to their high-quality documentation.

content migration
4 Insights to Avoid
Content Migration Headaches

Discover 4 insights to avoid content migration issues and learn why starting with delivery is a valuable idea.

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What is Content Operations and Why is it Important?

Dive into the world of content operations: what are they, what benefits do they bring, and what elements are key for efficient content ops?

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10 AI Resources Every Content Professional Should Know

Find out everything you need to know about AI for tech doc, from 101 lessons to helpful resources, and insights from industry experts.

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Dynamic Delivery: What It Is and Why It Matters?

Discover what dynamic delivery is and why it’s important for documentation teams.

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6 Benefits of a Self-Service Portal

Explore several advantages of self-service portals and how to access these benefits with Fluid Topics.

Documentation challenges
9 Documentation Challenges Solved with an Enterprise Knowledge Platform

Discover 9 documentation challenges commonly faced across industries and how to solve them with an enterprise knowledge platform.

enterprise knowledge platform
Enterprise Knowledge Platforms: The Key to Empowering Documentation Teams

Learn how an Enterprise Knowledge Platform tackles the content delivery challenges that knowledge teams regularly encounter.

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10 Must-Have Features For Your Next Content Delivery Solution

From out-of-the-box portal to ready-to-use integration, we break down the 10 must-have features for your Content Delivery Platform.

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Enterprise Knowledge Management: Key Concepts & Essentials

Discover how enterprise knowledge management strategies can improve employee enablement and the user experience with these best practices and key insights.

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The Transformative Role of
AI in IT Service Management

Dive into the question « Will AI replace technical writers? » in this interview with Fluid Topics Head of Product Knowledge.

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Reduce Customer Tickets with an Optimized Self-Service System

Boost customer support with self-service. Learn benefits, best practices, and implementation tips for knowledge bases, AI, FAQs, and more

self service customer support
7 Self-Service Best Practices to Improve Customer Support

Boost customer support with self-service. Learn benefits, best practices, and implementation tips for knowledge bases, AI, FAQs, and more

self service customer support
7 Self-Service Best Practices to Improve Customer Support

Boost customer support with self-service. Learn benefits, best practices, and implementation tips for knowledge bases, AI, FAQs, and more

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What is Knowledge Management and Why Does it Matter?

Ticket deflection improves customer service by leveraging AI to enhance satisfaction, reduce costs, and provide multilingual support.

what is a ccms
What is a Component Content Management System (CCMS)?

Generative Tech, particularly ChatGPT, has raised concerns among businesses about its capacity to transform, endanger, or foster their industries.

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What is Enterprise
Search Software?

Discover the importance of enterprise search software. Enhance data and document search in your company with AI-powered features.

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What is a Headless CMS?

Generative Tech, particularly ChatGPT, has raised concerns among businesses about its capacity to transform, endanger, or foster their industries.

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AI Knowledge Base: The Ultimate Guide

Generative Tech, particularly ChatGPT, has raised concerns among businesses about its capacity to transform, endanger, or foster their industries.

brain on computer
What is a Knowledge Base?

Generative Tech, particularly ChatGPT, has raised concerns among businesses about its capacity to transform, endanger, or foster their industries.

What is a CDP?
What is a Content Delivery Platform (CDP)?

A Content Delivery Platform is a software solution that enables organizations to deliver knowledge efficiently.

Webinar Recap: GenAI Pioneers
Webinar Recap: Content Pros as GenAI Pioneers

Find out everything you need to know about AI for tech doc, from 101 lessons to helpful resources, and insights from industry experts.

CDP vs CCMS
CMS, headless CMS, CCMS, and CDP: Understand What They Are and What You Need

Everything you’ve ever wanted to know about CMS, headless CMS, CCMS, and CDP. Discover what solution works for your own business case.

Content Delivery with Fluid Topics
3 Companies That Transformed Their Content Delivery with Fluid Topics

These three case studies serve as compelling testimonials to the transformative influence of Fluid Topics on content delivery

self-service customer experience
Self-Service and Case Deflection: A Game-Changer
in Customer Experience
Personalization and Contextualization For Technical Content
When Fabrice Met Val: Personalization, Contextualization, and the Future of Tech Doc Delivery

Fabrice Lacroix and Val Swisher shared their thoughts on how to break free from one-size-fits-all documentation.

3 Reasons Why Your Marketing Will Love Your Tech Content

We’ve highlighted 3 reasons why your marketing team (and your whole business) will love your technical documentation.

Documentation Myths
5 Myths about Technical
Documentation Publishing

When it comes to technical documentation publishing, many myths abound. Let’s dive into 5 myths and unravel the truth.

3 Essentials for a Modern Content Experience

Rolf Schumacher, Head of Technical Documentation at Siemens Building Products discusses 3 essentials to create a modern content experience.

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Realizing the Value of Tech Doc with Dynamic Content Delivery

Producing good content is essential but delivering it effectively is where the value is created. Learn more with four compelling use cases.

ROI Calculator
Technical Documentation: Cost or Investment?
Markdown
Tech doc and Continuous Integration: Firing the Markdown Silver Bullet
Customer Support Efficiency
Four Ways to Boost Your Customer Support Efficiency With Dynamic Content Delivery

Discover four ways Dynamic Content Delivery improves your customer support efficiency and boosts user engagement.

10 points
10 points to check before choosing your dynamic delivery solution

Get started with Dynamic Content Delivery

Salesforce
New White Paper: Reshape Customer Support with Tech Content in Salesforce
How we manage the roadmap
Upload your content from oXygen to Fluid Topics in one click
multilingual content
You talkin’ to me? Language Management in Fluid Topics
access controls
How To Secure Access To Technical Content