• All
  • Actualités
  • Bonnes Pratiques
  • Evénements
  • Fonctionnalités
  • Generative AI
  • Tech Talk
  • Tendances
  • Thought Leadership
smiling customer looking at phone due to benefits of self service portal
6 Benefits of a Self-Service Portal
technical documentation web
The Hidden Complexity of Delivering Technical Documentation on the Web
technical documentation trends article
5 Technical Documentation Trends to Shape Your 2025 Strategy
background of 2024 recap
Your Fluid Topics
Favorites of 2024
contextual help
Contextual Help: 5 Ways to Provide Relevant In-Product Support
40+ Statistics
40+ Statistics to Build Your Fluid Topics Business Case
technical communications conferences
12 Must-Attend Technical Communications Conferences in 2025
Documentation challenges
9 Documentation Challenges Solved with an Enterprise Knowledge Platform
knowledge management metrics
8 Knowledge Management Metrics to Track for Business Success
enterprise knowledge platform
Enterprise Knowledge Platforms: The Key to Empowering Documentation Teams
features for your Content Delivery Platform
10 Must-Have Features For Your Next Content Delivery Solution
enterprise knowledge management files
Enterprise Knowledge Management: Key Concepts & Essentials
engineer ai in it service management
The Transformative Role of
AI in IT Service Management
will ai replace technical writers
Will AI Replace Technical Writers?
woman using tablet to reduce support tickets
Reduce Customer Tickets with an Optimized Self-Service System
self service customer support
7 Self-Service Best Practices to Improve Customer Support
self service customer support
7 Self-Service Best Practices to Improve Customer Support
knowledge management light bulbs with crumpled paper
What is Knowledge Management and Why Does it Matter?
man using self-service on tablet for ticket deflection
Improve Ticket Deflection and Customer Support with AI
what is a ccms
What is a Component Content Management System (CCMS)?
Hot news on tablet with coffee
Half-Year Highlights: 6 Biggest Updates of the Year So Far
What Is Enterprise Search Software - Blog Image
What is Enterprise
Search Software?
CMS content and development
What is a Headless CMS?
Person holding lightbulb with AI
AI Knowledge Base: The Ultimate Guide
brain on computer
What is a Knowledge Base?
AI customer service search platform
Generative AI for Customer Support: Meet Fluid Topics
GenAI Projects
The Role of Content Delivery Platforms in Successful
GenAI Projects
Customer Support teams
Generative AI for Customer Support: Top Use Cases and Benefits
Generative AI Interface
4 Generative AI Insights from ConVEx 2024
Customer Service & Support - Feature
4 Customer Service & Support Trends to Follow in 2023
(+1 Bonus)
What is a CDP?
What is a Content Delivery Platform (CDP)?
Webinar Recap: GenAI Pioneers
Webinar Recap: Content Pros as GenAI Pioneers
10 AI Resources Every Content Professional Should Know
Content Delivery Platform
3 Technical Documentation Trends to Follow in 2024
Best of 2023:
The Fluid Topics recap
All the Latest Insights from tcworld 2023
3 Ways Tech Content Is Key to Effective Customer Service
Migration Myths: Webinar Recap
Web Analytics vs Dedicated Content Analytics: What You Need to Know
Tech Doc Will Go Social and Semantic – As The Web Did
CDP vs CCMS
CMS, headless CMS, CCMS, and CDP: Understand What They Are and What You Need
Content Delivery with Fluid Topics
3 Companies That Transformed Their Content Delivery with Fluid Topics
self-service customer experience
Self-Service and Case Deflection: A Game-Changer
in Customer Experience
Service Technicians
How Tech Doc Fails Service Technicians: A Webinar Recap
That’s a Wrap:
Highlights from 2022
Growth Marketer
Meet the Team:
Benjamin, Growth Marketer
Reinventing Search for Product and Technical Content
Meet the Team:
Lola, Account Manager
3 Tips From LavaCon 2022 for Content Professionals
Personalization and Contextualization For Technical Content
When Fabrice Met Val: Personalization, Contextualization, and the Future of Tech Doc Delivery
COO
Meet the Team:
Christelle, COO
6 months review
The 6 Things You Need to Know About the Last 6 Months
Header Product Designer
Meet the Team: Valentin, Product Designer
3 Reasons Why Your Marketing Will Love Your Tech Content
VP Marketing meet the team
Meet the Team: Géraldine, VP of Marketing
metrics
The 4 Content Metrics That Matter for Your Technical Documentation
meet the team
Meet the Team: Vincent, Functional Consultant
docs as code
An Insider’s Look at Docs as Code
Documentation Myths
5 Myths about Technical
Documentation Publishing
Where to Meet Us in 2022
3 Essentials for a Modern Content Experience
Product Owner
Meet the Team:
Aude, Product Owner
Banner-Thank-You-Pages
Year in Review: A Look Back at 2021
Meet the Team Cover
Meet the Team:
Rémi, Head of Technical Documentation & Training
TCWorld Highlights: Glimpses Into the Future of Technical Communication
Four Key Takeaways from LavaCon 2021
WP ROI Calculator Value
Realizing the Value of Tech Doc with Dynamic Content Delivery
ROI Calculator
Technical Documentation: Cost or Investment?
Markdown
Tech doc and Continuous Integration: Firing the Markdown Silver Bullet
Customer Support Efficiency
Four Ways to Boost Your Customer Support Efficiency With Dynamic Content Delivery
Content Delivery - Come as You Are
Come as You Are
Tech Doc
Tech Doc: It’s Complicated (But Your Users Don’t Have to Know!)
Product
At the Speed of Product Changes: Continuous Content Delivery
Accidents
Preventing Work Accidents Through Technical Documentation Adoption
Field Technicians Mobility
Truly Mobile Field Technicians
User Safety
Improving User Safety with Tech Doc
Technical Content: Take your Doc Out
Technical Content for Field Services: Take Your Doc Out!
Field Technicians: Bridge the Gap
Field Technicians: How to Bridge the Skills Gap
Tech Doc Silver Bullet
Technical Documentation: The Silver Bullet for Technician Enablement
The 2020 Review
The 2020 Review: Content Delivery, Business Continuity, and the Opportunities Ahead
10 points
10 points to check before choosing your dynamic delivery solution
Business Continuity and COVID-19
insights
Insights (and controversy) from Fluid Topics’ CEO on Content Delivery
Salesforce
New White Paper: Reshape Customer Support with Tech Content in Salesforce
fundraising
Antidot announces a €5.5m funding round from Ventech and CM-CIC Innovation
dynamic delivery
Dynamic Delivery: What It Is and Why It Matters?
How we manage the roadmap
Upload your content from oXygen to Fluid Topics in one click
New version management for Fluid Topics
multilingual content
You talkin’ to me? Language Management in Fluid Topics
Semantics Blog Image
Fluid Topics CEO’s Take On Trendy Intelligent Content and Semantics
access controls
How To Secure Access To Technical Content
Fluid Topics 2.6 boosts the search experience