There is search, and then there’s Fluid Topics intelligent search. It’s personalized and relevant. It understands your users and your business. It uses AI-powered natural language processing to help your customers find the right answer, across all your content.
The Search That Understands Your Users and Your Business
Relevant and Fast
Web search engines like Google have set high standards for search performance. Your users expect nothing less when they browse your product documentation. From keyword search to semantic search, our intelligent search platform makes it easy for your customers to find exactly what they’re looking for in milliseconds.
Personalized and Contextualized
The Fluid Topics search engine learns from your behavior and understands the intent and contextual meaning of a search query. We integrate user preferences and context to provide tailored results that resonate with you.
Optimized for GenAI
The Fluid Topics Content Delivery Platform seamlessly connects to all your content sources and unifies your knowledge in a single search index. Your teams can benefit from retrieval-augmented generation and semantic search to ensure your applications (i.e. chatbots) deliver the most relevant, accurate, and trustworthy information across all use cases.
Multilingual
Your business isn’t limited by borders, so why should your search be? Our technology offers full support for your global operations with the same speed, relevance, and cutting-edge NLP capabilities for 23 languages, including those with non-Latin characters from the Middle East and Asia.
Secured by Design
Fluid Topics incorporates secure-by-design governance mechanisms into its infrastructure (including the computation of embeddings). This means our search engine won’t reveal information and documentation that users shouldn’t see and content is 100% internally processed by the AI model and never leaked to external systems.
Explore Search Capabilities
Type ahead & Typo tolerant
Guide users to relevant search results, even when your fingers fly a little too fast
Faceted
Narrow your search in seconds to find the content you need
Semantic
Our algorithms understand what you mean, even when it’s different from what you say
Clustering
Fluid Topics clusters search results when content is reused in several document versions to eliminate redundancy
Self-learning
Every time you search, our algorithm gets smarter
Configurable ranking
Use any metadata to promote content based on your business rules. Give more relevance to recent documents or specific content types in a few clicks
Keyword highlighting
Keywords are highlighted in the text, title, and metadata for better visibility
Boolean, Exact, Stemming
Use AND, OR, and other Boolean operators and truncate terms
Spellcheck
Our typo-proof spellchecker leaves no room for misunderstandings