Fluid Topics

Funktionen

contextual help
Contextual Help: 5 Ways to Provide Relevant In-Product Support

Learn about five different types of contextual help and the benefits of these user support tools.

knowledge management metrics
8 Knowledge Management Metrics to Track for Business Success

Learn which knowledge management metrics to track to measure the activity, performance, and success of your knowledge documentation.

man using self-service on tablet for ticket deflection
Improve Ticket Deflection and Customer Support with AI

Ticket deflection improves customer service by leveraging AI to enhance satisfaction, reduce costs, and provide multilingual support.

Web Analytics vs Dedicated Content Analytics: What You Need to Know
Die Suche nach Produkt- und technischen Inhalten neu erfinden

Erfahren Sie mehr über unsere Suchmaschine der nächsten Generation, Taruqa, und ihre Geschäftsanwendungen für Produkt- und technische Inhalte.

metrics
Die 4 Inhaltsmetriken, die für Ihre technische Dokumentation wichtig sind

Wir haben vier Inhaltsmetriken ermittelt, die für die Umwandlung Ihrer technischen Dokumentation in einen echten Unternehmenswert unerlässlich sind.

dynamic delivery
Dynamic Delivery: What It Is and Why It Matters?
Upload your content from oXygen to Fluid Topics in one click
multilingual content
You talkin’ to me? Language Management in Fluid Topics
Fluid Topics 2.6 boosts the search experience

The new version of Fluid Topics delivers major improvements to the search experience to boost the efficiency of information access: more knowledge objects in the unified search, preview of content from within the search page, intelligent spellchecker, etc.