Editor’s Note: This post was written by Christopher Carroll and originally published on the Acrolinx website.
Companies strive to find the perfect balance between speed and quality in technical documentation. Many technical content owners get frustrated having to choose between being efficient and delivering content that really connects with their target audience. But now, Acrolinx and Fluid Topics have joined forces to break down content silos, improve scalability, and deploy effective content for both internal teams and external users.
How Acrolinx and Fluid Topics improve
the content supply chain
Enterprises today are overwhelmed by the sheer volume of content being created and the challenges of delivering that content in an organized, consistent, and user-friendly manner. Acrolinx and Fluid Topics combine to solve two critical problems in this process:
- Streamlining the delivery of content from multiple sources
- Making sure that quality, clarity, and consistency of that content meets high standards.
The first challenge for many enterprises is that their content often lives in silos—spread across various teams, departments, and tools. As a result, finding the right information can be an arduous task, leading to inefficiencies and wasted resources.
Fluid Topics breaks down these silos by aggregating and converting content from multiple sources into a single, unified platform where it’s accessed by anyone who needs it. Fluid Topics brings together content from structured Darwin Information Typing Architecture (DITA) documentation, marketing PDFs, Word documents, HTML and more. It puts everything in one place. It simplifies the content search and delivery experience, making sure that users can find exactly what they need, quickly and effortlessly.
Acrolinx, on the other hand, focuses on the quality of that content. Organizations need to make sure to deliver clear, accurate, and consistent information which meets the company’s brand, voice, and compliance requirements.
Acrolinx’s AI-powered software steps in by helping content creators meet enterprise writing standards. It digitizes company guidelines, making sure that every piece of content follows enterprise-specific rules, from terminology and tone of voice to inclusivity and clarity. Together, Acrolinx and Fluid Topics provide organizations with a powerful combination: effective content that’s high-quality and easy to find.
How Fluid Topics streamlines content delivery across multiple channels
Fluid Topics is an AI-powered dynamic content delivery platform that helps companies transform how they deliver technical content.
A major pain point for large enterprises is that different departments often rely on various content management systems or tools for authoring. These silos make it difficult for companies to make sure that all their content is accessible and up to date.
Fluid Topics solves this problem by integrating content from multiple sources, regardless of format, and delivering it as a unified experience. Whether the content is stored in a PDF, markdown, or an XML-based CCMS, Fluid Topics supports it all and standardizes the output for end users.
With its intelligent search capabilities and dynamic delivery, Fluid Topics allows companies to publish once and deliver everywhere, making content accessible on multiple platforms and through various channels, from desktops to mobile devices.
How Acrolinx improves content quality with AI guardrails for your content supply chain
Acrolinx is a unique AI-powered content governance software that makes sure that enterprise content follows defined standards of quality, consistency, and tone. While Fluid Topics focuses on the accessibility and aggregation of content, Acrolinx makes sure that this content is of the highest quality, no matter who created it or what tool was used.
Acrolinx does this by embedding the company’s writing guidelines directly into the content creation process. It scans for issues related to clarity, tone of voice, terminology, and compliance with company style guides, offering real-time suggestions to content creators. This not only speeds up the writing process but also helps prevent writer’s block by giving immediate guidance on what’s needed to improve the content.
Acrolinx scales the enforcement of enterprise writing standards and terminology management, making sure that writers are always on the same page with the enterprise’s goals and messaging.
The new Acrolinx AI Assistant helps content creators generate new content that aligns with the organization’s quality standards. This makes sure that every piece of content—whether written by an expert, a novice, or AI—meets the highest-quality standards before it’s published.
The combined power of
Acrolinx and Fluid Topics
When Acrolinx and Fluid Topics are used together, they provide an unparalleled content creation and delivery experience. Fluid Topics centralizes all your content in one easily accessible platform, while Acrolinx makes sure that every piece of content you deliver is high-quality, clear, and consistent.
The combination of these platforms is ideal for enterprises that want to:
- Break down content silos: Fluid Topics allows content from various departments and sources to be delivered through a single platform. It removes the friction of accessing content created in different formats and stored in disparate tools.
- Ensure quality across all content: Acrolinx monitors and enforces writing guidelines, making sure that no matter where the content comes from or who created it, it aligns with your company’s quality standards.
- Improve user experience: Organizations can improve customer satisfaction and make it easier for users to find and use technical documentation by providing easy access to clear and consistent content.
- Maximize existing content investments: Both Acrolinx and Fluid Topics help organizations get more out of their content by repurposing and improving previously created material, regardless of the tools or formats used.
Companies that produce a lot of technical documentation or customer-facing content can use the joint solution of Acrolinx and Fluid Topics. It helps to streamline the content creation and content delivery process. Together, they enable enterprises to quickly produce, manage, and deliver high-quality content that not only meets internal standards but also improves the customer experience.
