We believe that the technical documentation every company owns is a major reserve of business opportunity. From user enablement and product adoption to customer success, product content has the power to achieve the most critical company goals.
Yet too much of this content gets trapped in systems and formats and never reaches its target. That’s the problem we’re solving.
What We Do
Fluid Topics is a full-fledged AI-powered Content Delivery Platform that ingests and unifies product information – from manuals to API docs to support articles – no matter the initial source and format. Our solution then delivers the most relevant and personalized content to any digital channel, device, and application, in context with the users’ needs and environment.
Serving Fortune 500 companies and tech organizations of all sizes, Fluid Topics is the go-to solution for tech companies seeking to enhance customer service and field service operations with distinctive business applications fueled by product knowledge.
Who We Are
We are Antidot, an established leader in data enrichment and semantic search engine technology. Since Antidot was founded in 1999, we have developed robust, innovative products such as Fluid Topics, Antidot Finder Suite (AFS) and Antidot Information Factory (AIF), used by hundreds of customers around the world.
About Fabrice Lacroix
Fabrice Lacroix is a known Web pioneer and a serial entrepreneur. Convinced that business growth was more in data than infrastructure, Fabrice founded Antidot in 1999 and launched Fluid Topics in 2012. Headquartered in Lyon, France, he established the company’s first US office in San Francisco in 2013.
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Content Delivery Platform
The Fluid Topics Content Delivery Platform enables organizations to manage their knowledge efficiently and deliver product answers anywhere.
Content Services Technology
Learn more about the cutting-edge technology that powers Fluid Topics Content Delivery Platform
